Welcome to Bright Delivery and Install
These Terms of Service (the "Terms") are a legal agreement between you ("Customer" or "you") and Bright Delivery and Install ("Company", "we", "us", or "our") that governs your use of our services and website.
1. Acceptance of Terms
By accessing or using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.
2. Description of Services
We offer professional delivery and installation services for furniture, appliances, and other household items ("Services"). Detailed descriptions of our Services are available on our website or can be provided upon request.
3. User Registration and Accounts
Some parts of our Service may require you to register for an account. In these cases, you agree to provide current, complete, and accurate purchase and account information.
4. Modifications to Services
We reserve the right, at our discretion, to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice.
5. Pricing and Payment
All prices for Services provided by the Company are subject to change without notice. We accept various forms of payment, which are processed in accordance with our Payment Policy.
6. Cancellations, Rescheduling, and Refunds
Our Cancellation Policy outlines the terms under which you may cancel or reschedule Services, as well as conditions for refunds.
7. Customer Responsibilities
You agree to prepare the location according to our guidelines for delivery and installation, and to be present during the scheduled service time. You will be held liable for any delays or additional costs incurred due to unpreparedness.
8. Service Limitations and Liability
The Company will not be held liable for any damages resulting from the use of our Services beyond the value of the service provided. We do not guarantee that the Services will meet your specific requirements or expectations.
9. Warranties and Guarantees
Any warranties or guarantees provided by the Company will be outlined in our Warranty Policy.
10. Intellectual Property Rights
All intellectual property rights associated with our Services and any materials provided are owned by the Company. Unauthorized use of any trademarks, logos, or other proprietary graphics is prohibited.
11. Indemnification
You agree to indemnify and hold the Company harmless from any claims or damages, including reasonable attorneys' fees, made by third parties due to or arising out of your use of the Services.
12. Governing Law
These Terms are governed by the laws of the State of California without regard to its conflict of law principles.
13. Dispute Resolution
Any disputes arising from these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
14. Changes to Terms
We reserve the right to update or change our Terms at any time. You are advised to review these Terms periodically for any changes.
15. Contact Information
For any questions or concerns regarding these Terms, please contact us at our designated customer service contact.
Effective Date: [3/13/24]